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Score Changes - What Changed?

May 22, 2015 08:58AM EDT

Since I started with HelloWallet I have had a score of 77. With absolutely zero changes to my situation, the score dropped to 65 (-12). How can I determine which categories went down? It would be helpful if that information was shown so you could focus on the cause instead of guessing.

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HelloWallet Support Answer

May 22, 2015 02:25PM EDT
HelloWallet Support

I’m afraid it won’t show what went down specifically, but on the score page, if you look at each component, it will tell you why it’s lower than it could be. Hopefully, you can use that to determine why the score is lower than what it was.

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