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ReadOnly access?

Jun 25, 2016 09:08PM EDT

What would prevent a hacker who compromised your system from using my bank credentials to transfer funds? I know that you claim you are read only, but the credentials I give you are not limited to read only access by my bank.

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HelloWallet Support Answer

Jun 28, 2016 01:40PM EDT
Joe
HelloWallet Support

We do not store credentials on our servers, so even if we were to be hacked, the credentials would not be available to the hacker. Your credentials are passed to your financial institution when you enter them and a token is received by us. We do not keep your credentials anywhere on our servers.

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