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Synchrony Bank Savings Account

Jul 05, 2016 09:23PM EDT

What is going on with Synchrony Bank Savings Accounts? They did some kind of upgrade a few months back, ever since my HelloWallet cannot refresh my account balances.

When I go to Account | Edit Account | Update Account Credentials, I enter my updated username and password...processing..then I get the error message "Your online banking account requires your attention. Log in to your financial institution to review any required actions, then try again."

Log directly into Synchrony Bank, and repeat the cycle.

Please Help!

Best Answer

HelloWallet Support Answer

Jul 08, 2016 03:37PM EDT
HelloWallet Support

We’ve had ongoing issues with Synchrony, but we hope to have them resolved in the near future. We can take a look at your personal account if you reach out to us at

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