Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Cancelled credit card still shows amount due

Dec 03, 2016 02:43PM EST

I cancelled a credit card, but the accounts page still shows an amount due. I tried to "disconnect" but still leave the account in HelloWallet, and now it shows up twice. Once is a "manually tracked" so I could change the amount due to zero. The other is still showing up as if it wants to connect to the bank. How can I make the amount due go away without losing all of my historical data?

Best Answer

HelloWallet Support Answer

Dec 05, 2016 10:50AM EST
Meaghan
HelloWallet Support

For security reasons, we are not able to address individual account issues in this forum. Please email Support@HelloWallet.com and one of our team members will be happy to help!

This question has received the maximum number of answers.

Can't find what you are looking for?
Post a Public Question
394f09daf7261e38402495676f2d372d@hellowallet.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete