For the last couple weeks, i have tried to cancel my membership by selecting Cancel Membership.
When I do so, the application just hangs with a spinning circle that never does anything.
I have received a (form) email from Hello Wallet which suggests the cancellation went through, and yet, my account is still active and I still can't cancel it.
How do I cancel my account? Can I speak with a live human?
We’re sorry that you are having trouble cancelling your account! We are happy to assist you with this. Please contact firstname.lastname@example.org or 1-866-55-HELLO (43556) and leave us a message. We will be sure to give you a call back and help resolve this for you.
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