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I am unable to cancel

Jan 12, 2017 05:18AM EST

For the last couple weeks, i have tried to cancel my membership by selecting Cancel Membership.

When I do so, the application just hangs with a spinning circle that never does anything.

I have received a (form) email from Hello Wallet which suggests the cancellation went through, and yet, my account is still active and I still can't cancel it.

How do I cancel my account? Can I speak with a live human?

THanks

Best Answer

HelloWallet Support Answer

Jan 12, 2017 09:20AM EST
Meaghan
HelloWallet Support

We’re sorry that you are having trouble cancelling your account! We are happy to assist you with this. Please contact support@hellowallet.com or 1-866-55-HELLO (43556) and leave us a message. We will be sure to give you a call back and help resolve this for you.

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