This is too hard to understand. Can't I use the old way still?
We are sorry that you’re having issues with using your HelloWallet! Unfortunately, if you are a KeyBank customer, they are no longer providing the old online banking platform. However, we are here to help you with these changes and getting started with our software! Also, any capabilities that are no longer available in our product are items we can definitely add as enhancement requests. Please contact us at firstname.lastname@example.org, and we would be happy to provide any resources or answer your questions in further detail.
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