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Aug 21, 2017 02:06PM EDT

Why did I get notification of a deposit when I did not have one?

HelloWallet Support Answer

Aug 21, 2017 02:15PM EDT
HelloWallet Support

Hi Denise,

Thank you for posting your question! Our alerts are generated based on account transactions and trigger within 24 hours of their posting. If a deposit or refund was posted to the account, it may trigger a deposit alert if you have an alert set up.

We recommend reviewing your bank account for any refunds or incoming deposits to determine the trigger for the alert. Feel free to chat with us at email us at for more assistance.

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