My device won't update to 8.1 which is what I need to download app what do I have to do to get online mobile banking? Get a newer phone? This is an old iphone 4 and also did my 1st direct deposit post to my account yet?
The HelloWallet mobile application currently supports iPhone version 8 or higher or Android version Marshmallow or higher. If your phone is not compatible with these versions, then unfortunately the application cannot be utilized.
Regarding your direct deposit, HelloWallet is a financial guidance tool and does not have access to your financial information. Please contact your bank directly for assistance.
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