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Sep 05, 2017 12:25AM EDT

My device won't update to 8.1 which is what I need to download app what do I have to do to get online mobile banking? Get a newer phone? This is an old iphone 4 and also did my 1st direct deposit post to my account yet?

Best Answer

HelloWallet Support Answer

Sep 05, 2017 11:55AM EDT
Christopher
HelloWallet Support

The HelloWallet mobile application currently supports iPhone version 8 or higher or Android version Marshmallow or higher. If your phone is not compatible with these versions, then unfortunately the application cannot be utilized.

Regarding your direct deposit, HelloWallet is a financial guidance tool and does not have access to your financial information. Please contact your bank directly for assistance.

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