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IOS Mobile App Questions

Dec 28, 2017 04:02AM EST

How can I access the restricted features?

From what I have been reading, the iOS app has basic functionality - but a bunch of the features aren’t available (asset info, insurance, retirement, etc).

So if these features aren’t available on the app and I can’t use my iPhones browseer to login online, then how am I supposed to access those features?

I have my iPhone, iPad, Mac laptop, and pc desktop (which I rarely use). Do I have to use my pc desktop? Is that the only option to access and utilize those features?

I’m especially interested in the retirement guidance feature. Originally I had manually set up a 401 K account and was going to manually record the transactions - but then it’s not accounted for in my score.

Also, can the retirement feature account for different levels of employer matching contributions? For example, the first 3% is matched 100% then the next 2% is matched 50%. And will the balance of the 401 k account show on the accounts page?

Thanks!

- BD

Best Answer

HelloWallet Support Answer

Dec 29, 2017 09:47AM EST
Christopher
HelloWallet Support

The features you mention are only available on our website accessed via laptop or desktop computer. Yes, employer matching contributions can be noted.

https://support.hellowallet.com/customer/en/portal/articles/1292251-retirement-guidance

Please direct any account-specific questions to support@hellowallet.com for assistance.

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