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Hello Wallet, Why????????

Feb 12, 2018 07:39PM EST

I don’t have a key bank account anymore. I’ve tried to get out of hello wallet but can’t. Your suppose to have an undiscribe button in your emails, but you don’t. I know the law and your suppose to have an undiscribe button. Can you please undiscribe jjbrown80@yahoo.com..... Or at least tell me how to do so.
Thanks,
Jered J. Brown

Best Answer

HelloWallet Support Answer

Feb 12, 2018 07:44PM EST
Hannah Krainz
HelloWallet Support

Greetings,

To cancel your membership, hover over your name at the top of the application and click “Security” from the drop-down menu. From this screen, click “Cancel My Membership” at the bottom of the window.

We are constantly trying to improve our application so please make sure to provide your reason for leaving. Canceling your account will delete your membership with HelloWallet and will permanently delete all of your personal account information.

If you’d like additional assistance, please contact us at 1-866-55-HELLO (43556) 9am- 8pm M-F, and 8am – 4 pm EST on Saturday or support@hellowallet.com.

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