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Jun 22, 2018 05:29PM EDT

I added a account twice how do I delete one.

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HelloWallet Support Answer

Jun 22, 2018 05:41PM EDT
Anthony
HelloWallet Support

It’s easy to identify and delete these duplicate accounts without affecting existing accounts or transactions.

1. Click on the ‘Accounts’ tab at the top of the page.
2. From the main Accounts screen, click ‘edit’ to the right of the account.
3. You will either see a (1) to indicate the original account or a (2) to indicate the duplicate next to the bank name.
4. For the duplicate account, please follow instructions on disconnecting and deleting this account (this will not delete or disrupt connection with any other accounts): https://support.hellowallet.com/customer/portal/articles/1244561
5. Repeat for any additional duplicate accounts.

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