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I cannot log into my budget on the app

Nov 01, 2018 11:00AM EDT

I have downloaded the app for my iphone but I cannot seem to access my budget. How do I do this?

Best Answer

HelloWallet Support Answer

Nov 01, 2018 01:14PM EDT
HelloWallet Support

When logging into the HelloWallet mobile app on your device, if you are a KeyBank Customer, click the “Open the KeyBank App” and verify your KeyBank Online Banking login information. You will then be redirected back to HelloWallet to view your dashboard. If you are logging in through a different organization, click the “Sign in via Email” link located towards the bottom of the page.

If you run into any trouble, please feel free to reach out to us at and we would be happy to assist you.

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