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Deleting Hello Wallet

Jan 24, 2019 08:03AM EST

How to delete Hello Wallet

Best Answer

HelloWallet Support Answer

Jan 24, 2019 12:48PM EST
Anthony
HelloWallet Support

We are sad to see you go!

If you are a KeyBank Customer:

To cancel your membership, hover over your name at the top of the application and click “Profile” from the drop-down menu. From this screen, click “Un-enroll from HelloWallet” at the bottom of the window.

If you enrolled to HelloWallet through a company other than KeyBank:

To cancel your membership, hover over your name at the top of the application and click “Security” from the drop-down menu. From this screen, click “Cancel my HelloWallet Membership” at the bottom of the window.

We are constantly trying to improve our application so please make sure to provide your reason for leaving. Canceling your account will delete your membership with HelloWallet and will permanently delete all of your personal account information.

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