Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Delay in messages

Mar 08, 2019 05:24PM EST

What is the point of Hello Wallet if it tells you about a bank fee alert DAYS AFTER it happens?
Why not get it to tell you BEFORE it happens so you can do something to stop it?

Best Answer

HelloWallet Support Answer

Mar 08, 2019 07:52PM EST
Anthony
HelloWallet Support

HelloWallet works by pulling over your transaction data directly from the bank site. The application then categorizes those transactions within your HelloWallet profile. Unfortunately, the application would have no way of knowing when a bank fee is going to be charged to one of your linked accounts until the transaction posts at the bank site.

Once the HelloWallet applications identifies a Bank Fee has been charged to a linked account, we alert you during our overnight processing or when you sign in to HelloWallet profile. I hope you find this information helpful. Please let us know if there is anything else we can help clarify at Support@HelloWallet.com.

This question has received the maximum number of answers.

Can't find what you are looking for?
Post a Public Question
394f09daf7261e38402495676f2d372d@hellowallet.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete