Guidance 9 articles and 33 questions found

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Articles Questions
  • checks

    how do I order them online

    1 Agent Answer 0 Community Answers Dec 03, 2018 05:21AM EST
  • Balance dispute

    Why is the balance shown in “Hello Wallet” significantly less than what I can see in my on-line statement?

    1 Agent Answer 0 Community Answers Nov 26, 2018 05:36PM EST
  • Minimal balance

    What is the minimal balance above $.01 before a fee is charged? I was notified recently that one of my accoun...

    1 Agent Answer 0 Community Answers Oct 27, 2018 04:01PM EDT
  • Why offer services you don't have capabilities to offer?

    Doesn't support Android? The most used mobile operating system in the world? Thanks

    1 Agent Answer 0 Community Answers Apr 18, 2018 02:03PM EDT
  • 401K Match Percentage change

    I've recently changed jobs, but my 401K is still using my old match percentage and it's throwing off...

    1 Agent Answer 0 Community Answers Mar 10, 2018 11:37AM EST
  • Cancellation

    How do I opt out of this program?

    1 Agent Answer 0 Community Answers Jan 08, 2018 05:22PM EST
  • Software update

    When will you update the software for the new 2018 tax changes? When will you accept the 401K max limit of $...

    1 Agent Answer 0 Community Answers Jan 07, 2018 08:11AM EST
  • SSDI

    How do I add my SSDI income? Currently it is listed as income from a job and taxes are deducted. I don't ...

    1 Agent Answer 0 Community Answers Dec 26, 2017 12:26PM EST
  • Adding spouse

    I’d like to add my spouse to Hello Wallet. Would we share the same logon info or would he set his own?

    1 Agent Answer 0 Community Answers Nov 06, 2017 12:04PM EST
  • We would like to apply for credit card's !!!! Too see both of inc...

    When we opened this account we are wondering why we didnt qualify for checks. Based on one of our credits. One...

    1 Agent Answer 0 Community Answers Oct 15, 2017 10:27AM EDT
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