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Canceling my HelloWallet Membership not working

May 06, 2017 07:17AM EDT

First, thanks for hiding the "Cancel Membership" option under "Security" -- that's totally obvious...

Second, when I complete your little survey and hit the "Cancel My Membership" button, I get a spinning wheel FOREVER. Did you cancel my membership or not?

Thanks & good luck.

Best Answer

HelloWallet Support Answer

May 09, 2017 05:50PM EDT
Meaghan
HelloWallet Support

Due to security reasons, we cannot discuss your account on this forum. Please contact support@hellowallet.com, and one of our representatives will be in touch with you shortly.

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